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| DELIVERY
Service We aim to despatch all goods within 48 hours of receiving the order. If for any reason we envisage a delay we will email you and advise of the situation and you will be given the choice of waiting for the stock to arrive or a refund. We are happy if you need the item to be shipped to a different address (if outside the UK mainland please contact us). Please complete the order based on the payment registered address and either email us or enter the delivery address in the comments box. We will be happy to include a gift card with a message in a parcel free of charge. Please email us your request and your message and will include it. If you need the order to arrive quickly please contact us and we can offer a 'get it fast' facility for certain items for a charge of £6.95. Please contact us and we will confirm avaiable items and time schedules for this. If you wish to call and collect your goods please choose that option at the checkout and we will confirm when the goods will be ready for collection. Most of our deliveries will be either by DHL or Royal Mail First Class Recorded, depending on the size and destination of the goods. All deliveries will require a signature on receipt. Delivery Charges Delivery charges for UK Mainland for orders where the order goods value is over £50 are free. For orders under this value the charge will be £3.95 unless the order value is under £10 when the charge will be only £2.95. Delivery charges to other UK destinations including Scottish Highlands & Islands, Northern Ireland, Isle of Man and Isles of Scilly will be charged depending on the weight and size of the products ordered. Please email us with your requirements before placing your order and we will calculate the delivery cost. For International destinations including Europe and USA, please email us with your reqiuirements and we will calculate the carriage charge before you place your order. For all countries in the EU we will continue to charge VAT at 17.5%. For all none EU destinations VAT will not be chargeable. The purchaser however will be responsible for all applicable import taxes and duties. |
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